Delivery
If you're unable to take your new artwork home from one of our galleries, or you're ordering online, we offer complimentary delivery on purchases over £150 throughout mainland UK.
Every artwork is carefully prepared for its journey and fully insured until it arrives safely with you.
Wherever possible, we prefer to deliver using our own Startle vehicles and team, particularly for larger, more valuable or original artworks. As we've grown, this isn't always practical, so we also work with carefully selected delivery partners and trusted couriers depending on the artwork and destination.
Whichever method we use, we'll choose the most appropriate way to ensure your artwork reaches you safely and securely, and we'll always discuss the delivery arrangements with you before your artwork is dispatched.
International Delivery
We regularly deliver artwork around the world. International delivery costs vary depending on the size of the artwork and its destination, so please get in touch and we'll provide a personalised shipping quote. You can find out more about our International Delivery here.
When will my artwork arrive?
In-stock artwork is normally dispatched within seven days. Where we're delivering personally, we'll contact you beforehand to arrange a convenient delivery date.
Bespoke framing, special orders and artworks being supplied directly from an artist or publisher may take a little longer. We'll keep you updated throughout.
Changed your mind?
We want you to feel completely confident buying art from Startle. If your new artwork isn't quite right once you see it at home, we offer a 30-day, no-quibble returns policy, excluding bespoke or specially commissioned pieces.
Have a Question about Delivery?
Whether you're wondering how a particular artwork will be delivered, need an international shipping quote or would like to discuss delivery arrangements, we're happy to help.