Delivery
Can't make it into the gallery to collect your order then don't worry our fully insured delivery service will ensure you order arrives with you safely.
Wherever we can we aim to deliver personally especially with original art and high value pieces and either one of our own delivery vans or one of our dedicated couriers will be available to hand deliver your purchase.
If we can't make it to you in our own vehicle then rest assured we take great pride in packaging each shipment to reach you in perfect condition, and we ensure each shipment is insured so if there is an instance of loss or damage you are fully covered.
Timescales for delivery can differ for art work in stock we will arrange for your order to be dispatched within seven days from receipt of your order, and we will always contact you prior to dispatch to arrange for a convenient time for delivery.
For custom framed artwork, or pieces we need to order from either an artist or publisher delivery may take longer but our aim will be to deliver within 10-14 days from receipt of your order, occasionally if we experience delays in materials this may extend but we will ensure you are kept fully up to date with a revised delivery date.
Delivery of furniture is arranged with a personal delivery service and the cost of this will be calculated when ordering, and we recommend contacting us prior to ordering to calculate a delivery cost.
If you aren't 100% satisfied with your purchase then you can arrange for the piece to be returned and a full refund provided please refer to our Returns Policy we just ask for you to arrange for the return of the goods and once received and inspected we will refund your order, the only exception to this is for bespoke or custom items such as a commission but this will be discussed at the point your order is raised.
If you have any questions please contact the gallery on 01263 712 181 via WhatsApp 07902 124 664 or by email sales@startlegallery.com